Privacy Policy

Effective Date: November 10, 2024
Website Name: KIDDY RACK
Website: www.kiddyrack.com
Contact Email: [email protected]

At KIDDY RACK, we deeply value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when you use our website, shop with us, or interact with our services.

📌 1. Information We Collect

We collect both personal and non-personal information when you interact with our website.

A. Personal Information

We collect the following information when you make a purchase, sign up for our newsletter, or contact us:

• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Payment details (handled securely by third-party providers like Stripe or PayPal)
• Order history
• Communication preferences

B. Non-Personal Information

This includes data collected automatically when you visit our site:

• IP address
• Browser type and version
• Device information
• Pages visited, time spent, and navigation path
• Cookies and web beacons for analytics and site functionality

🛠️ 2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deliver products to you
• To send order confirmations, shipping notifications, and status updates
• To communicate with you, including support and promotional offers (only if opted in)
• To improve our website functionality, performance, and shopping experience
• To perform internal analytics for marketing and customer service enhancement
• To prevent fraud, abuse, or illegal activities
• To comply with legal obligations

💳 3. Payment Information

We do not store or have access to your full payment card details. All payments are securely processed through trusted third-party gateways such as Stripe, PayPal, or others. These platforms comply with industry-standard security protocols (e.g., PCI-DSS compliance).

🔐 4. How We Protect Your Data

Your personal data is handled with utmost care. We implement various security measures to protect your information:

• SSL encryption for all website transactions
• Secure data storage and firewalls
• Restricted access to personal data within our company
• Regular monitoring and updates to our security systems

🍪 5. Cookies & Tracking Technologies

Cookies help us improve your shopping experience. We use cookies to:

• Remember items in your cart
• Recognize you when you return to our website
• Analyze user behavior and improve site performance
• Show relevant ads and promotions (only if applicable)

You can disable cookies in your browser settings, but this may affect site functionality.

👨‍👩‍👧‍👦 6. Children’s Privacy

We care about protecting children’s privacy. Our site is intended for use by adults only. We do not knowingly collect personal data from children under 13 years of age. If you believe your child has submitted personal information, please contact us immediately, and we will delete it.

🔄 7. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information with trusted third parties only when necessary to:

• Fulfill and ship your order (e.g., delivery partners)
• Process payments (e.g., payment gateways)
• Send marketing emails (if opted in)
• Conduct analytics (e.g., Google Analytics, Meta Pixel)
• Comply with legal or regulatory requirements

All third parties are bound by strict confidentiality and data protection obligations.

✉️ 8. Your Rights (Under GDPR & UK Data Laws)

You have the right to:

• Access the data we hold about you
• Correct or update inaccurate information
• Request deletion of your personal data (where legally permitted)
• Withdraw consent to marketing communications at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights are violated

To exercise any of these rights, email us at [your support email].

🔁 9. Retention of Data

We retain your personal data only as long as necessary for:

• Completing your purchase
• Legal compliance (e.g., tax/accounting regulations)
• Customer service and business analytics

After this period, your data will be securely deleted or anonymized.

🔄 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our business practices, or website functionality.

• The latest version will always be posted on this page.
• Continued use of our website after changes means you accept the updated terms.

📬 11. Contact Us

For questions, concerns, or data requests, please contact us at:

KIDDY RACK
Email: [email protected]
Website: www.kiddyrack.com