Terms of Use

Website: www.kiddyrack.com
Website Name: KIDDY RACK

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and services. By accessing or using the website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our site or services.

1. 🧸 About Us

KIDDY RACK is an online store dedicated to offering quality, safe, and stylish baby and kids’ products. Our goal is to make shopping for your little ones easy and joyful.

2. 🛒 Use of the Website

By using this website, you confirm that:

• You are at least 18 years old or are using the site with the supervision of a parent or guardian.
• All information you provide is true, accurate, current, and complete.
• You agree not to use the website for any unlawful purpose or violate any applicable laws or regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, especially if we believe a user is violating these Terms.

3. 📦 Orders and Acceptance

• All orders placed through www.kiddyrack.com are subject to availability and acceptance.
• We reserve the right to cancel or refuse any order for any reason, including stock limitations, errors in pricing, or suspicion of fraudulent activity.
• Once your order is placed, you will receive an order confirmation email. This does not mean your order has been accepted — acceptance occurs when the item is shipped.

4. 💷 Pricing and Payment

• All prices are listed in GBP (£) and include VAT (where applicable).
• We reserve the right to change pricing at any time without prior notice.
• Full payment must be received before the dispatch of your order.
• We accept secure payments through third-party providers (e.g., PayPal, Stripe). Your payment information is processed securely and never stored on our servers.

5. 🚚 Shipping Policy

• Orders are typically processed within 1–2 business days.
• Delivery takes 5 to 8 business days across the UK.
• Flat shipping fee of £5 applies for orders below £50. Orders above £50 qualify for free shipping.
• You are responsible for providing an accurate shipping address. KIDDY RACK is not liable for delays or failed deliveries due to incorrect or incomplete addresses.

For full shipping details, see our Shipping Policy.

6. 🔁 Returns & Refunds Policy

We want you to love your purchase! If you’re not happy with an item, you may return it within 14 days of receiving your order. To qualify:

• Items must be unused, in original packaging, and in resellable condition.
• Refunds are processed within 7–10 business days of receiving the returned item.
• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

For detailed terms, please read our Returns & Refunds Policy.

7. 🔐 Privacy Policy

By using our website, you agree to our collection and use of your information as outlined in our Privacy Policy. We are committed to protecting your personal information in accordance with GDPR and UK data protection laws.

8. 🧾 Intellectual Property

All content on this website — including product descriptions, logos, images, graphics, and text — is the intellectual property of KIDDY RACK or its content suppliers and is protected by copyright laws. You may not reproduce, copy, or exploit any part of our website without our written permission.

9. 💬 User Content and Reviews

You may post reviews or comments as long as they are not offensive, abusive, defamatory, or illegal. We reserve the right to remove any content that violates these guidelines.

By posting content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content on our website and marketing materials.

10. ⚠️ Disclaimer of Warranties

All products and content on our site are provided “as is” and “as available.” While we aim to provide accurate and helpful information, we do not guarantee:

• Product availability or suitability
• That our website will be error-free or uninterrupted
• That our content is always accurate or complete

11. 🚫 Limitation of Liability

KIDDY RACK shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, profits, or business due to your use of our website or products
• Delays or failures caused by events beyond our reasonable control

Your statutory rights as a consumer are not affected.

12. 🔄 Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site after changes means you accept the revised Terms.

13. ⚖️ Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the jurisdiction of the UK courts.

14. 📬 Contact Us

If you have any questions about these Terms or anything else related to your experience, please contact us:

KIDDY RACK
Email: [email protected]
Website: www.kiddyrack.com